• Call any prospect with a single click using the configurable auto dialer on any of the three phone numbers per lead or five phone numbers per team member.
• Dialing can be configured to support low rate long distance access codes or numbers.
• Block or reveal YOUR phone number for any prospect with a check box on EACH prospect phone number.
• Enable or disable use of a dial-around code on each phone number.
• Automatic history logging: Every time you call a prospect, the prospect's name, phone number, date and time you dialed is written to a history log.

The LMS Import Manager allows you to import your sales lead files from any supplier who offers importable electronic files, like Excel Worksheets, CSV files, Text files or Tab delimited files.

Getting your leads into LMS is a simple, "follow the steps" process that anyone can quickly master.  For suppliers that provide reliably consistent file formats, you can even save the import setup. From that point on, importing files from that supplier requires little more than a few clicks.

Through collaboration with selected lead suppliers, the LMS team is designing a means by which you will enjoy what we call "real time lead importing."  This is a near term future feature that will allow your prospect to appear in your LMS Prospect Folder within 5 or less minutes from the time they filled out your internet lead capture form.  This means that, in some cases, you COULD be talking with them while they are still on your web site!  Sales leads don't get much fresher than that!

With LMS, your days of shuffling through cards or papers looking for a prospect are OVER!  LMS has no less than SEVEN different ways to locate an existing prospect in seconds!

When you get an indistinct voice mail message from a prospect, use your Caller ID info to find them by their phone number. When you get an improperly identified email response from a prospect, find them by their email address. Of course, you can also find them by name or partial name in any of the four prospect folders using the global name search feature.  Each form has it's own local search controls as well.

Next to the Email Manager, filtering and sorting are the most powerful and useful features offered by LMS. 

Filtering allows you to define a group of leads you want to work with exclusively for a period of time.  This prevents all the other leads from cluttering your view during a prospecting session.  Sorting allows you to view the prospects in almost any order you wish.

Filter and/or sort your prospects by:

• time zone,

• state,

• city,

• date of response,

• result code,

• next planned action, 

• source,

• priority,

• and just about any other criteria you can imagine.

You can even create totally custom filters. We could talk about this one feature for hours and never cover the same ground twice.  Suffice it to say, just about any way you want to look at your prospects is enabled by LMS.

The power of this optional feature comes from the following benefits it produces for the diligent LMS user:

• It eliminates the need to ever speak a word unless you are talking to a live person -- thus eliminating the energy drain caused by speaking your voice mail script into the phone dozens of times per day! Talking takes energy. We believe you should save your precious life energy for the critical task of talking to live people -- not machines. Let the machines talk to other machines.

• You may create as many audio recordings as you wish and register them with LMS for instant delivery to your prospect's voice mail or even to a live person on the phone if you so choose.

• You can take as much time as you need to get each recording perfect. Each time you leave a message on a prospect's voice mail, it is identical to the ones you left early in the day -- you will ALWAYS sound fresh and energetic!

This tool helps you maintain control over your work load by previewing your scheduled call back appointments for a specified time period.

The Call-back lists can be instantly configured to show all of your scheduled calling appointments for today, tomorrow, all past due, all, yesterday, next (number of days) or all for a specific date. Once you view the call back list, critical prospects are color flagged and you can jump to a prospect's record with a click of your mouse.

The script manager allows you to enter up to TEN different scripts for use at various points in the sales process, or even for use in multiple businesses or product lines. The scripts can be imbedded with the name of the prospect so you will never "go blank" on the prospect's name during an interview.

Even without access to the highly personalized support you get with LMS, you can quickly master its most critical functions.  Here's why:

• Even though LMS is a powerful program, each of its individual functions are simple and easy to understand.

• Most controls (buttons, fields, drop down lists, check boxes, etc) on most forms have a pop-up help flag that tells you exactly what that control is for or how it is used.

• Many forms, have one or more context sensitive help buttons that display complete instructions on how to use that particular form or form section.

• The main help menu contains simply worded explanations on how each primary feature works and WHY it is present.

• This website offers free, unlimited access to audio/video recordings that cover everything you need to know about LMS.  New recordings will appear over the next few weeks.

• When all else fails, don't be shy about calling LMS Support for live demos that address your particular questions.

If you are building a sales team and you want to share leads with any of your team members or associates, LMS has built-in ways to support that goal:

A common concern for many team leaders and sales managers is how to get each of their agents to present a consistent, professional company image to the public. One way LMS helps with that is the Team Manager Email functions. With this feature, you can:

Have you ever been on the phone with a prospect, scheduling an appointment and found yourself doing time-zone math in your head or out loud with the prospect, as in: "So, what time zone are you in? Ok.  Let's see, you're in Pacific and I'm in Eastern so that means if I call you at 6 PM my time it will be uh ... 2 .. no uh ... 3 PM your time. Is that a good time?" VERY unprofessional!

Since LMS is ALWAYS aware of where YOU are in relation to your prospect, you never again need to mention anything but HIS time!   LMS performs all time differential calculations automatically.  LMS is even aware of Daylight Savings Time adjustments. This allows you to simply say to the prospect: "I can call you at 6 PM your time. Will that work for you?"

Starting with LMS version 2.14 (release imminent), you may create your own unlimited list of sales point milestone codes, called "Last Result" codes, and flag any prospect with any of those codes. Then you can filter on that code field and get a list of every prospect who has reached a certain sales process milestone. Once you have such a list, you can initiate a number of actions that will apply to all such prospects: print a list, call them all, email them all, update them all or schedule each of them for an event or other action -- or even delete them all at once.

If your marketing group or team holds regularly scheduled events like meetings, conference calls or web cast seminars, you can set up the schedule for those events in the LMS Event Manager. 

Once set up (normally a one time task), you can then display a properly grouped selection list on the prospect record WHILE you speak with the prospect and let him know that you have events on a particular day and time, then click on the one they choose and they are instantly scheduled for attendance.  When that time arrives, you will be alerted and you can then escort them to the event via three-way calls or simply notice that they were suppose to attend -- which means you can follow up after the event to ask them how they liked it -- and CLOSE THE SALE!

Here is a partial list of the enhancements that will appear in LMS over the next few months:

• An SMTP emailing engine that will turn LMS into a world class tool for emailing to groups.  This major upgrade to the already powerful Email Manager will allow you to mail to THOUSANDS of prospects automatically and do so in a way that will not violate the policies of your ISP.  You will be able to mail either text or HTML or both to each person and have a complete audit trail of which messages were sent to each person at a particular date and time.

• A new feature called "Voice Mail Blaster" that will allow you to filter on a set of prospects, then click one command that says "Call all of these people and deliver my audio message."  If a live person answers the phone, you'll be alerted to pick up the phone and interview them.  This feature means not only that you will never need to speak unless you talk to a live prospect, but that you can read, or watch TV while your computer does the grunt work for you!

• Complete history of all contacts with the prospect.

• Numerous other smaller but important new features are in the works now!